Customer Experience Blog
Equip Your Team for Holiday Tech Support
November 24, 2015
The countdown has begun. Halloween is a distant memory and Christmas decorations—not to mention commercials—are out in force. It’s nearly impossible to predict every contingency that will come with the holiday buying season.
Customer Service Training That Targets How We Learn
November 19, 2015
As early as 334 B.C., Aristotle recognized that children had differing strengths and talents when it came to learning new material. Today, we understand that adults are much the same.
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